Frequently Asked Questions


How can we book a ride?
A ride can be booked online with our website, call or sms. All details are available on website. We also accept walk in customer if cab is not occupied.


What type of vehicle Sudbury cab has and am I looking for?
We have all white Dodge Vans and Cars clearly marked Sudbury CAB.


How soon do I have to reserve the Sudbury CAB service when arriving in Sudbury?
There is no minimum time frame, you may reserve before you land or after you land.


What happens if my arrival is delayed?
We constantly check and monitor the arrivals information, just in case of delays of your bus or flight, we will wait for you at the location.


Are child booster seats and car seats available?
Yes child booster and car seats are available at no charge. You must notify us prior to arriving at the airport or bus terminal.


Should my child use a booster seat or seatbelt?

  • Booster seats are required for children under the age of eight, weighing 18 kg (40 lbs.) or more but less than 36kg (80lbs), and who stand less than 145cm (4'9") tall. A child can start using a seatbelt once any one of the following criteria is met:
  • Child turns eight years old;
  • Child weighs 36kg (80 lbs);
  • Child is 145 cm (4'9") tall;